Privacy Policy | Krabi Boxing Stadiums

Krabi Boxing Stadiums respects your privacy and is committed to protecting the personal information you provide when using our website, purchasing tickets or contacting us.

This Privacy Policy explains what information we collect, why we collect it, how it may be used and shared, and the choices available to you.

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WHO WE ARE

Krabi Boxing Stadiums provides online booking and ticketing services for Muay Thai events and stadiums in Krabi, Thailand.

Our ticketing and related services may be operated by 52nd Street Co., Ltd., affiliated companies, authorised representatives and contracted stadium or event partners where appropriate.

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INFORMATION WE COLLECT

When you use our website, purchase tickets or contact us, we may collect information including:

• Your name

• Email address

• Telephone or WhatsApp number

• Country or region

• Booking and ticket information

• Customer communications

• Transaction and payment-related information

• Device, browser and technical information

• IP address

• Website usage and interaction information

• Cookie and consent preferences

We only collect information that is reasonably necessary to provide, operate, protect and improve our services.

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HOW WE USE YOUR INFORMATION

We may use personal information to:

• Process and manage ticket bookings

• Deliver tickets and booking confirmations

• Provide customer service

• Respond to WhatsApp, email and other enquiries

• Communicate important information about bookings or events

• Process and verify payments

• Prevent fraud and unauthorised transactions

• Resolve payment disputes and chargebacks

• Maintain the security and operation of our website

• Analyse website performance and customer journeys

• Measure advertising effectiveness

• Improve our website and services

• Meet accounting, regulatory and legal obligations

• Provide marketing communications where permitted

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PAYMENTS

Payments may be processed by Stripe and/or other authorised payment service providers.

Krabi Boxing Stadiums does not receive or store complete payment card numbers. Sensitive card and payment information is processed by the relevant payment provider according to its own security and privacy requirements.

Payment providers may process information necessary to authorise transactions, prevent fraud and comply with applicable financial regulations.

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COOKIES AND SIMILAR TECHNOLOGIES

Our website uses cookies and similar technologies necessary for the website to operate and, subject to your consent where required, for analytics, advertising and performance measurement.

We use Usercentrics to manage cookie and tracking consent. When you visit the website, you may be given options to accept, deny or manage non-essential tracking technologies.

You can change or withdraw your consent using the privacy settings provided on the website.

Essential technologies required for security, functionality and delivery of services may operate without consent where permitted by applicable law.

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ANALYTICS AND ADVERTISING

We may use services including Google Analytics and Google Ads to understand how visitors use our website, measure advertising performance and understand whether advertising leads to actions such as enquiries and ticket purchases.

Where consent is required, these technologies are used according to the consent choices you make through our cookie consent system.

Google and other service providers may process technical information including device information, browser information, website interactions and online identifiers according to their own privacy policies.

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GOOGLE CONSENT MODE

Our website may use Google Consent Mode to communicate visitors' consent choices to Google services.

The behaviour of Google Analytics, Google Ads and related technologies may therefore vary depending on the consent choices made by the visitor.

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WHATSAPP AND CUSTOMER COMMUNICATIONS

If you contact us through WhatsApp, email or another messaging service, we may retain your message, contact details and related booking information where reasonably necessary to respond to your enquiry, provide customer service, manage your booking, prevent fraud or resolve disputes.

Third-party messaging providers may process information according to their own privacy policies.

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SHARING INFORMATION

We may share information where reasonably necessary with:

• Stadiums and event organisers involved in fulfilling your booking

• Payment processors

• Fraud prevention and security providers

• Website, hosting and technology providers

• Analytics and advertising providers where permitted

• Professional advisers where necessary

• Government authorities, regulators or law enforcement where legally required

We do not sell customers' personal information.

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DATA RETENTION

Personal information may be retained for as long as reasonably necessary for the purpose for which it was collected.

Booking, transaction, attendance and customer communication records may be retained for operational, accounting, tax, legal, fraud-prevention, chargeback and dispute-resolution purposes.

Information that is no longer reasonably required will be deleted or anonymised where appropriate.

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INTERNATIONAL DATA PROCESSING

Some technology, payment, analytics, communication and service providers may process information outside Thailand.

Where applicable, those providers are responsible for implementing appropriate safeguards for international data transfers in accordance with applicable privacy laws.

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YOUR PRIVACY RIGHTS

Depending on where you live and the laws that apply to you, you may have rights relating to your personal information, including the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of information where applicable

• Object to or restrict certain processing

• Withdraw consent where processing is based on consent

• Opt out of marketing communications

• Request information about how your data is processed

Some information may need to be retained where required for legal, accounting, fraud-prevention or legitimate dispute-resolution purposes.

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CHILDREN'S PRIVACY

Tickets may be purchased by adults for children attending Muay Thai events. Our online ticketing service is not intended to collect personal information directly from children unnecessarily.

Parents and guardians should make bookings and provide any required information on behalf of children in their care.

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SECURITY

We use reasonable technical and organisational measures, together with security measures provided by Wix, payment processors and other service providers, to protect personal information against unauthorised access, loss, misuse or disclosure.

No internet-based service can guarantee absolute security.

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CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy when our services, technology, legal obligations or business practices change.

The latest version will be published on this website with an updated revision date.

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CONTACT US

For questions about this Privacy Policy or requests concerning your personal information, contact:

Krabi Boxing Stadiums

Email: krabiboxingstadiums@gmail.com

WhatsApp: +66 91 999 8836